Description

Are you passionate about advancing surgical care and building strong professional relationships? We are seeking a dynamic and strategic Surgical Services Manager to join our team and lead the growth and excellence of our clinics surgical services. As the Surgical Services Manager, you will be responsible for managing and growing our surgical services, optimizing referral processes, and ensuring a seamless patient journey from consultation through surgery. You will play a key role in education, compliance, and operational efficiency, driving the adoption of premium service options and maintaining high standards of patient care. Key Responsibilities *OD Relations & Referral Management: Serve as the primary liaison for local and regional ODs and their teams, manage referral processes, and organize educational events. *Co-Management Oversight: Oversee co-management processes, ensuring compliance with regulatory guidelines and best practices. Provide training and support to staff and maintain accurate records for audits and reviews. *Surgical Services Oversight & Patient Education: Lead all surgical services workflows, focusing on both traditional and premium procedures. Collaborate with surgeons and coordinators to optimize patient education, streamline operations, and enhance patient satisfaction. *Patient Journey & Quality Assurance: Implement quality assurance methods to ensure timely surgery scheduling and smooth patient navigation. Track performance benchmarks and continuously improve patient flow and experience. *Data & Reporting: Maintain dashboards for referrals, conversions, and scheduling. Provide regular reports to leadership and identify actionable solutions for ongoing improvement. If you're eager to play an important role in supporting patients through their surgical care experience, we encourage you to apply and become part of our committed team! Visit https://www.dakotaeye.com/jobs for more information and to apply!